Urgent care

Most minor illnesses will get better without the need to visit a doctor and can be treated at home. 

You can get medicine for many health issues such as ringworm, athletes' foot, insect bites, dry skin and travel sickness from a supermarket or pharmacy. You don't need to contact your GP practice for a prescription for these items. 

The NHS England website has a health A-Z, which is a complete guide to conditions, symptoms and treatments, including what to do and when to get help. 

Make sure your medicine cabinet is fully stocked with the basic essentials, such as paracetamol, ibuprofen, indigestion treatment and antihistamine, and order repeat prescriptions in good time so that you don't run out.

Expert pharmacy teams can provide medicine for minor illnesses such as headaches, coughs, pain and hayfever as well as antibiotics for seven common conditions, without the need to see a GP. Find further information on our website. 

Yes

• minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
• worsening of existing long term/chronic conditions
• abdominal (tummy) pain
• possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
• minor dislocations of fingers and toes
• sprains and strains
• head injuries with no loss of consciousness / nothing sticking out
• removal of objects from ears / nose
• abscesses / bites
• new cuts and wounds
• small burns or scalds
• small eye injuries and objects in the eye (not in the eyeball)
• emergency contraception
• minor pregnancy issues.

No

• major trauma
• cardiac chest pain
• strokes
• head injury while on anticoagulant medication
• potential hip or spinal fractures
• potential face or skull fractures
• fractures with obvious deformity, for example, bones sticking out
• pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
• social problems
• drug or alcohol-related problems
• mental health conditions
• dental issues
• any management of long term/chronic conditions 
• second opinion on an ongoing condition
• routine repeat prescriptions.

Urgent treatment centres are unable to provide the following services:

• CT, MRI or ultrasound scans (ultrasound scans are available at some sites)
• routine blood tests
• routine hospital admissions
• specialist reviews
• repeat prescriptions
• sick notes
• travel vaccines.

Yes

• minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
• possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
• minor dislocations of fingers and toes
• sprains and strains
• minor head injuries with no loss of consciousness or something sticking in
• removal of objects from ears / nose
• abscesses / bites
• new cuts and wounds
• small burns or scalds
• small eye injuries and objects in the eye (not in the eyeball)
• emergency contraception.

No

• children under one
• major trauma
• cardiac chest pain
• strokes
• head injury while on anticoagulant medication
• potential hip or spinal fractures
• potential facial or skull fracture
• fractures with obvious deformity, for example, bones sticking out
• pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
• social problems
• drug or alcohol related problems
• mental health conditions
• dental issues
• any management of long term/chronic conditions
• second opinion on an ongoing condition
• routine repeat prescriptions
• abdominal (tummy) pain
• indigestion.

Ashford Urgent Treatment Centre

William Harvey Hospital, Kennington Road, Ashford, TN24 0LZ
Open 24 hours, every day of the year.

Canterbury Urgent Treatment Centre

Kent and Canterbury Hospital, Ethelbert Road, Canterbury, CT1 3NG
Open 24 hours, every day of the year. 

Deal Urgent Treatment Centre

Victoria Hospital, London Road, Deal, Kent CT14 9UA
Open from 8am to 8pm, every day of the year.

Dover Urgent Treatment Centre

Buckland Hospital, Coombe Valley Road, Dover, CT17 0HD
Open from 8am to 8pm, every day of the year.

Edenbridge minor injuries service

Edenbridge Memorial Health Centre, Four Elms Road, Edenbridge, TN8 6FY
Open Monday to Friday from 8.30am to 6.30pm, excluding bank holidays.

Estuary View Urgent Treatment Centre

Estuary View Medical Centre, Boorman Way, Whitstable, CT5 3SE
Open from 8am to 8pm, every day of the year.

Faversham Urgent Treatment Centre

Faversham Medical Practice, Bank Street, Faversham, ME13 8QR
Open from 8am to 8pm, every day of the year.

Folkestone Urgent Treatment Centre

Royal Victoria Hospital, Radnor Park Avenue, Folkestone, CT19 5BN
Open from 8am to 8pm, every day of the year.

Gravesham Urgent Treatment Centre

Gravesham Community Hospital, Bath Street, Gravesend, Kent DA11 0DG
Open from 8am to 8pm, every day of the year.

Herne Bay Urgent Treatment Centre

Queen Victoria Memorial Hospital, King Edward Avenue, Herne Bay, Kent, CT6 6EB
Open from 8am to 8pm, every day of the year.

Maidstone Urgent Treatment Centre

Maidstone Hospital, Hermitage Lane, Maidstone ME16 9QQ
Open 24 hours, every day of the year.

Margate Urgent Treatment Centre

Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, Kent CT9 4BG
Open 24 hours, every day of the year.

Medway Urgent Treatment Centre

Medway Maritime Hospital, Windmill Road, Gillingham, Kent ME7 5NY
Open 24 hours, every day of the year.

Sevenoaks Urgent Treatment Centre

Sevenoaks Hospital, Hospital Road, Sevenoaks, Kent TN13 3PG
Open from 8am to 8pm, every day of the year.

Sheppey Minor Injuries Unit

Sheppey Community Hospital, Plover Road, Minster, Sheppey, Kent ME12 3LT
Open daily from 8am to 8pm. Closed Christmas Day.

Sittingbourne Minor Injuries Unit

Sittingbourne Memorial Hospital, Bell Road, Sittingbourne, Kent ME10 4DT    
Open from 8am to 8pm, every day of the year.

Tunbridge Wells Urgent Treatment Centre

Tunbridge Wells Hospital, Tonbridge Road, Royal Tunbridge Wells, Tunbridge Wells TN2 4QJ
Open 24 hours, every day of the year. 

You can often be seen quickly at a UTC but it depends on how busy they are. Make sure you it is the right service for you, so you don't wait unnecessarily.

You can see waiting times on our website.