“I am proud and honoured to still be a part of the NHS. I believe my work ... is making a tangible difference to people's lives, has reduced the risk of future preventable diseases for hundreds of clients over the years. I believe this focus on health inequalities and person-centred preventative care is also helping to reduce the burden on acute services and primary care.”

(staff survey response)

What we did

  • A patient/public survey (adults).
  • A staff survey.
  • Four in-person listening events and two online listening events.
  • Spoke to nine community organisations working with under-served and less listened to communities.
  • Seven interviews with housebound patients.

In-person listening events were held in East Malling, Chatham, Dartford and Canterbury and a further two were held online.

What we found

Read the Adult survey analysis report [pdf].

Read the Adult listening events report [pdf].

Read the Adult community organisations report [pdf].

Read the Adult housebound patients report [pdf].