Urgent care services
Urgent treatment centres and minor injuries units are equipped to diagnose and deal with many of the most common ailments people attend emergency departments for, including sprains, minor burns, and minor illness.
Urgent care
Find urgent care services
You can visit a centre without an appointment if you have an urgent condition that needs to be seen on the same day.
Appointments can also be booked by contacting NHS 111 by phone or online. By using NHS 111, you will know you are going to the right place for treatment.
Details are correct at time of publishing but are subject to change.
Where can I get urgent care
Ashford Urgent Treatment Centre
William Harvey Hospital, Kennington Road, Ashford, TN24 0LZ
Open 24 hours, every day of the year.
Canterbury Urgent Treatment Centre
Kent and Canterbury Hospital, Ethelbert Road, Canterbury, CT1 3NG
Open 24 hours, every day of the year.
Deal Urgent Treatment Centre
Victoria Hospital, London Road, Deal, Kent CT14 9UA
Open from 8am to 8pm, every day of the year.
Dover Urgent Treatment Centre
Buckland Hospital, Coombe Valley Road, Dover, CT17 0HD
Open from 8am to 8pm, every day of the year.
Edenbridge minor injuries service
Edenbridge Memorial Health Centre, Four Elms Road, Edenbridge, TN8 6FY
Open Monday to Friday from 8.30am to 6.30pm, excluding bank holidays.
Estuary View Urgent Treatment Centre
Estuary View Medical Centre, Boorman Way, Whitstable, CT5 3SE
Open from 8am to 8pm, every day of the year.
Faversham Urgent Treatment Centre
Faversham Medical Practice, Bank Street, Faversham, ME13 8QR
Open from 8am to 8pm, every day of the year.
Folkestone Urgent Treatment Centre
Royal Victoria Hospital, Radnor Park Avenue, Folkestone, CT19 5BN
Open from 8am to 8pm, every day of the year.
Gravesham Urgent Treatment Centre
Gravesham Community Hospital, Bath Street, Gravesend, Kent DA11 0DG
Open from 8am to 8pm, every day of the year.
Herne Bay Urgent Treatment Centre
Queen Victoria Memorial Hospital, King Edward Avenue, Herne Bay, Kent, CT6 6EB
Open from 8am to 8pm, every day of the year.
Maidstone Urgent Treatment Centre
Maidstone Hospital, Hermitage Lane, Maidstone ME16 9QQ
Open 24 hours, every day of the year.
Margate Urgent Treatment Centre
Queen Elizabeth The Queen Mother Hospital, Ramsgate Road, Margate, Kent CT9 4BG
Open 24 hours, every day of the year.
Medway Urgent Treatment Centre
Medway Maritime Hospital, Windmill Road, Gillingham, Kent ME7 5NY
Open 24 hours, every day of the year.
Sevenoaks Urgent Treatment Centre
Sevenoaks Hospital, Hospital Road, Sevenoaks, Kent TN13 3PG
Open from 8am to 8pm, every day of the year.
Sheppey Minor Injuries Unit
Sheppey Community Hospital, Plover Road, Minster, Sheppey, Kent ME12 3LT
Open daily from 8am to 8pm. Closed Christmas Day.
Sittingbourne Minor Injuries Unit
Sittingbourne Memorial Hospital, Bell Road, Sittingbourne, Kent ME10 4DT
Open from 8am to 8pm, every day of the year.
Tunbridge Wells Urgent Treatment Centre
Tunbridge Wells Hospital, Tonbridge Road, Royal Tunbridge Wells, Tunbridge Wells TN2 4QJ
Open 24 hours, every day of the year.
When should I go to an urgent treatment centre?
Yes
- minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
- worsening of existing long term/chronic conditions
- abdominal (tummy) pain
- possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
- minor dislocations of fingers and toes
- sprains and strains
- head injuries with no loss of consciousness / nothing sticking out
- removal of objects from ears / nose
- abscesses / bites
- new cuts and wounds
- small burns or scalds
- small eye injuries and objects in the eye (not in the eyeball)
- emergency contraception
- minor pregnancy issues.
No
- major trauma
- cardiac chest pain
- strokes
- head injury while on anticoagulant medication
- potential hip or spinal fractures
- potential face or skull fractures
- fractures with obvious deformity, for example, bones sticking out
- pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
- social problems
- drug or alcohol-related problems
- mental health conditions
- dental issues
- any management of long term/chronic conditions
- second opinion on an ongoing condition
- routine repeat prescriptions.
How can a minor injuries unit help?
Yes
- minor illnesses (suspected chest, urinary, eye, ear, skin or throat infection)
- possible fractures (with no obvious deformities/bones sticking out) to arms and legs, fingers, toes, knee,
- minor dislocations of fingers and toes
- sprains and strains
- minor head injuries with no loss of consciousness or something sticking in
- removal of objects from ears / nose
- abscesses / bites
- new cuts and wounds
- small burns or scalds
- small eye injuries and objects in the eye (not in the eyeball)
- emergency contraception.
No
- children under one
- major trauma
- cardiac chest pain
- strokes
- head injury while on anticoagulant medication
- potential hip or spinal fractures
- potential facial or skull fracture
- fractures with obvious deformity, for example, bones sticking out
- pregnancy issues, for example, labour / breathing issues/chest pain/ lack of baby movement
- social problems
- drug or alcohol related problems
- mental health conditions
- dental issues
- any management of long term/chronic conditions
- second opinion on an ongoing condition
- routine repeat prescriptions
- abdominal (tummy) pain
- indigestion.
How long do I need to wait?
You can often be seen quickly at a UTC but it depends on how busy they are. Make sure you it is the right service for you, so you don't wait unnecessarily.
Download the WaitLess app to find out waiting times for urgent treatment centres near you.
The app is available to download on the Apple app store and Google Play.