Choosing the right service

  1. Contrast:
ICS

Search the ICS website

Advanced options
A graphic of a mother and child. Need urgent medical help? StopThinkChoose.co.uk

Choosing the right service

Do you need medical help but you're unsure where to go? Choose the right place to get the right help quickly, such as a pharmacy, NHS 111 or an urgent treatment centre.

Emergency departments are for people with serious and life-threatening illnesses and injuries, such as severe chest pains, serious head injuries, loss of consciousness or breathing difficulties. Please choose an alternative service if you have a less serious condition.

The information in this section can be downloaded as a booklet: NHS booklet.pdf [pdf] 2MB

  1. Search
  2. Home
  3. Choosing the right service
    1. Self-care
    2. Pharmacy
    3. NHS 111
    4. GP services
    5. Dental services
    6. Urgent care
    7. Children
    8. Students
  4. Supporting your health
    1. NHS England's health conditions A-Z
    2. Mental health and wellbeing
    3. Learning disability, autism and ADHD
    4. Maternity and neonatal services
    5. Protecting you
    6. Long Covid
    7. Safer asthma
    8. Weight management
    9. Your care
    10. Your choices in the NHS
    11. Quit smoking
    12. Women's health
    13. Diabetes
    14. Blood pressure
  5. How we work together
    1. What is integrated care?
    2. Integrated Care Partnership
    3. Primary care networks
    4. Health and care partnerships
    5. Integrated care strategy
    6. NHS Kent and Medway Strategy
    7. Transforming cancer care
    8. Greener together
    9. Secure data environment for research
    10. Kent and Medway Care Record
    11. Health and care symposium
    12. Kent and Medway Pathology Network (KMPN)

In this section

  1. Self-care

    Self-care, pharmacy advice, NHS App, and healthy living.

  2. Pharmacy

    Find out how your pharmacy team can help you.

    • Pharmacy opening times
    • Repeat prescriptions
    • Pharmacy contraception
  3. NHS 111

    Get urgent medical help or advice for non-life-threatening situations.

  4. GP services

    Find out how to access GP services, use the NHS App and navigate the triage system.

  5. Dental services

    Dentists provide treatment to keep your mouth, teeth and gums healthy and free of pain.

  6. Urgent care

    Urgent treatment centres offer care for injuries and illnesses that are urgent but not life-threatening.

Find information about NHS services for:

  1. Children

    Help keep your children healthy and ready for anything our handy guide for five to 11-year-olds.

  2. Students

    It's important to look after your health when moving away from home for the first time.

  1. Now viewing:
  2. Home
  3. Choosing the right service

Back to top of page Print this page Email this page

ICS logo white

Quick links

Professionals

Privacy policy

Website feedback

Contact us

Accessibility statement

Useful links

Healthwatch Kent

Healthwatch Medway

Kent County Council

Medway Council

ICS © 2025

Powered by VerseOne Group Ltd