NHS 111 is a free phone and online service available 24 hours a day, seven days a week. It's there to help when you need medical advice or support but it's not a life-threatening emergency.

We want to make sure NHS 111 works well for everyone. Your feedback will help us understand what's working, what could be improved, and how we can make the service better for you and your community.

The survey takes just 5-10 minutes to complete. Your responses are confidential, and every comment helps shape the future of NHS 111.

Thank you for taking the time to help us make NHS 111 the best it can be.

NHS 111 engagement survey - now closed

Thank you to everyone who took part in our NHS 111 engagement survey. Your feedback is invaluable in helping us understand what is working well, where improvements are needed, and how the service can better meet the needs of local communities.

We are reviewing all responses and the key findings and the full engagement report will be shared here soon, providing insights into people's experiences and highlighting areas where NHS 111 can be made more accessible, responsive, and effective for everyone.

Who's listening

Joscelin Yates

Senior Communications and Engagement Project Officer

NHS Kent & Medway ICB

Email: joscelin.yates@nhs.net