Communication and engagement training video

Watch the video above to learn more about communicating and engaging with your patients. It includes:

  • why, who and how to engage,
  • patient participation groups,
  • tips for partnership working with voluntary and
  • community organisations and social media.

NHS England (NHSE) online people and communities training

NHSE has developed working with people and communities online training for all primary care staff. It covers:

  • why to involve people and communities
  • who to involve in primary care engagement
  • how to involve people and communities
  • understanding your community
  • facilitation.

This is a self-led course and once completed, you will receive a certificate.

For further information on the topics above, please visit the people and communities toolkit.

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