NHS Kent and Medway is launching Your local NHS: What matters most - a new programme to listen, learn, and shape services together.  

What matters to you when it comes to your health, care, wellbeing, and the future of the NHS?

How can the NHS  provide care within its limited budget?  

We want you to be part of the conversation.

What matters most

Providing best value care is vital, but the NHS can only spend what it's given. We need to use this money in the best way possible. NHS services need to be effective and focused on what matters most for patients. Change is happening in healthcare - both nationally and locally - guided by the NHS 10-year plan, which focuses on three big shifts:  

  • more help and care in the community, not just in hospitals  
  • using technology, like apps and video calls, instead of paper-based forms  
  • helping people stay well, not just treating them when they're sick.  

To make these changes, we need to hear from you - patients, families, staff, and communities - about what's important.

Principles: What matters most  

In recent years people have told us what is important to them about health and care - through surveys, events and within community discussions.

We have developed your priorities into principles, which we plan to use as we make decisions about future services.  

Now we would like your feedback on the principles we developed from what we heard. Please read each principle and tell us how important it is to you and why.  

Tell us what matters most