Safe Havens offer face-to-face mental health support.   

If you visit a Safe Haven, you must wear a face mask and have a temperature check upon arrival. Alternatively, virtual consultations via a video call are available. 

Canterbury, Maidstone, Medway and Thanet Safe Havens, run by Mental Health Matters, are available 6pm to 11pm, 365 days a year, for people aged 16 plus. 

No appointment or referral is needed. Anyone who lives in Kent or Medway can use the service, regardless of where you live.

The Folkestone and Hythe Safe Haven, run by Hestia, offers an open access walk-in service for residents of Folkestone and Hythe, aged 16 plus, and is open from 6pm to 11pm weekdays and 12noon to 11pm weekends and Bank Holidays, 365 days a year.

Contact details and the locations of each haven can be found below.

Email: Canterbury MHM

Phone: 07876 476 703 

Visit: Age UK, The Centre, Castle Row, Canterbury, CT1 2QY 

 

Hestia offers an open access walk-in service for residents of Folkestone and Hythe, aged 18 plus, who are experiencing a mental health crisis.

The Folkestone Haven is open from 6pm to 11pm weekdays and 12pm to 11pm weekends and bank holidays.

Folkestone and Hythe

Email Maidstone MHM

Phone: 07484 061684

Visit: Kestrel House, Knightrider Street, ME15 6LU

 

Email Medway MHM

Phone: 07850 901151 

Visit: Age UK, MacKenney Centre, Woodlands Road, Gillingham, ME7 2BX

 

Email: Thanet MHM

Phone: 07850 655 877

Visit: Thanet Safe Haven, Holy Trinity Church, St Mary’s Avenue, Dane Valley, Margate, CT9 3TN