A mental health emergency should be taken as seriously as a physical one.


Phone 999 now if someone's life is at risk, for example, they have seriously injured themselves or taken an overdose, or if you do not feel you can keep yourself or someone else safe.

Urgent but not an emergency

Use the NHS 111 online service, or phone 111. You may be able to speak to a nurse, or mental health nurse, over the phone.

Children and young people

If you are looking for urgent mental health help for a child or young person, please phone the Single Point of Access (also referred to as SPA) on 0800 011 3474.


For residents of Kent and Medway who are not currently a patient with Kent and Medway NHS and Social Care Partnership Trust (KMPT), call 111 and select the option for mental health, when prompted, to speak to a specially-trained mental health practitioner.  If you are a KMPT patient and need help in a mental health crisis or emergency there is information on their website.

Safe havens

Safe Havens offer face-to-face mental health support. To find out more, visit the Safe Havens page